Real estate agency Vip Realty Club: Bad experience

Vip Realty Club positions itself as a team of Russian-speaking experts working in 18 countries worldwide and representing the largest developers. The agency collaborates with more than 2,500 agents who offer personalized property selection in countries such as Germany, Grenada (passport program), Spain, Italy, and France. They claim that investing in new buildings with them comes without markups and commissions, and they also offer interest-free installments for up to 84 months, post-sale support, and full transaction support both online and offline.

Services of Vip Realty Club

Vip Realty Club provides services for organizing individual and group tours to the country where the property is located and has representatives in Russia, Belarus, Georgia, Northern Cyprus, and Kazakhstan. They offer strategies and solutions for payment transfers, resale of properties, and property selection based on the client’s current needs.

Beginning of Cooperation with Vip Realty Club

We contacted Vip Realty Club with the aim of selecting several property options abroad. From the very beginning, we were promised that all properties would be thoroughly checked and fully meet our requirements. However, reality was far from expectations.

Delayed Transaction Process

The process of concluding a deal with Vip Realty Club was significantly delayed despite the previously agreed deadlines. Every step took longer than we were promised, causing us significant concern. We expected prompt work and quick deal completion, but our expectations were not met.

Incorrect Documentation

One of the most serious problems was incorrect documentation. This caused significant legal issues, requiring additional time and money to resolve. We expected the agency specialists to ensure the correct and timely preparation of all necessary documents, but this was not the case.

High Commissions and Unsuitable Properties

The agent we worked with recommended properties with high commissions that did not meet our needs. It seemed that the agent’s main goal was to get the maximum profit rather than satisfying our requests. This led to even greater disappointment with the agency.

Lack of Attention to the Client

Vip Realty Club showed insufficient attention to our needs. Feedback was almost non-existent, and the agents were not sufficiently involved in the transaction process. We expected a professional approach and constant interaction, but faced complete ignorance of our questions and requests.

Refusal to Correct Mistakes

After all these problems, the agency refused to correct their mistakes or offer a more competent realtor. We spent a lot of time and money but did not receive quality service. This was the last straw, after which our trust in the agency was completely lost.

Overall Disappointment with Vip Realty Club

We are extremely dissatisfied with the work of the Vip Realty Club real estate agency and cannot recommend it to others. Their promises turned out to be empty words, and the service was extremely low. If you plan to seek their help in buying property, be prepared for possible problems and inconveniences.

Unjustified Expectations

Our experience with Vip Realty Club showed that the company does not meet stated expectations and does not provide an appropriate level of service. We spent a lot of time and money solving problems that should have been resolved by the agency. In the end, we were left with disappointment and dissatisfaction.

Vip Realty Club failed to provide quality service and broke their promises at every stage of cooperation. We strongly recommend potential clients to be cautious and thoroughly check all offers and services before turning to this agency.

Moscow, Entuziastov sh., 24/43, apt. 34